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Multilingual ( English, French and Romanian) marketing and sales professional with over 3 years of experience seeks challenging opportuinty |
 Contact Costin Neagoe
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Area of Expertise: |
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Communications, IT, Media, Knowledge Management, Editor
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Professional Experience: |
Account Manager with Dial Telecom
As Account Manager at Dial Telecom I had the following responsibilities:
• Identifying Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers.
• Developing relationships with key users and provide Product Marketing team with customer feedback on product improvements.
• Conducting strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends.
• Identifying products and pricing that meet customer needs and business objectives.
• Addressing client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
• Retaining accounts through the development of strong relationships with key decision makers and users within an organization.
• Managing, supporting, and servicing the account related needs of an assigned set of strategic customers.
Online Business Consultant - Internship with Web Escape Agents
• Developing the online marketing strategy for Web Escape Agents
• designing business proposals in collaboration with the company’s administrator
• being involved in the design of Web Escape Agents online website: www.webescapeagents.com
• creating, selling and implementing different online communication offers for our clients and enlarging the client database.
Tourism Agent with QCNS - Planigo
As Travel Agent at QCNS INTERNATIONAL – PlaniGo.com, my primary tasks were:
• Checking orders already confirmed, treating client's demands: hotel reservations, amendments, complaints, cancellations, car rental, placing orders for flights to the department in charge.
• Verification of the reservation demands, until the bookings were completed, mostly for hotel rooms all over Europe, as well as outside Europe.
• Contact our customers and our partner hotels / suppliers, via telephone, e-mail or fax in order to confirm with them different details regarding the reservations made on the company's website.
Marketing Coordinator with Westgate Resorts
• Attracting as many qualified guests as possible to Westgate Properties.
• Providing to those guests a good first impression of the Resort
• The goal was to facilitate successful sales opportunities for the sales team at Westgate Resorts by providing qualified prospective clients
Attraction Attendent,Cashier, Cook, with Universal Studios
• My job attribution demanded to make sure that every guest from the attraction is having a good time
• I had to handle all cash and credit card transactions in department store environment and balanced cash draw at close of shift.
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Education: |
2010 in Marketing from Universitatea „Spiru Haret” din Bucuresti (2007 - 2009)
2007 in Theology from Universitatea din Bucuresti (2003 - 2007)
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Affiliations and Achievements: |
• 01/2011 – 06/2012 – Intensive French courses – ELFI School –Geneva - Switzerland
• 2010 – I OWE U – Better buyer relationship –Bucharest - Romania
• 2009 – Hot Spots – In commercial process –Bucharest - Romania
• 01/2009 - 07/2009 – Online Business Consultant (part time) – Web Escape Agents –Bucharest - Romania
o Developing the online marketing strategy
o Designing business proposals in collaboration with the company’s administrator
o Being involved in the design of Web Escape Agents online website: www.webescapeagents.com
• 07/2007 - 12/2008 – Reservation and sales agent – QCNS PlaniGo –Bucharest - Romania
• 07/2006 - 09/2006 – Marketing Coordinator – Westgate Resort, –Orlando FL - U.S.A.
• 2000-2010 “Friendship Association Talea – Lanouee” - organizing reunions and maintaining contact with the French association. Acting as a guide for the French groups in Romania and for Romanian groups in France.
• Publicist – publication of articles on new media techniques
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Available for: |
- Consulting assignments
- Job opportunities
- Internships / Fellowships
- Being headhunted – make me an
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